Selecting a reputable letting agent is a key consideration any landlord or renter must consider. Whether the agent works exclusively with lettings or is an estate agent who also works with lettings, you want to hire someone who has a great reputation and suits your personal needs.
Word of Mouth:
When looking for a letting agent, shortlist a few options based on the experiences of friends, family members and colleagues. Try getting between five and six different agents on the list who is suggested by someone you know. Starting by asking others about their experiences will narrow the options to a manageable amount. Looking at all the agents in an area can make the search for a letting agent confusing.
Professional Organisations:
Find out if the letting agent is part of any professional organisation. A professional organisation, such as the Association of Residential Letting Agents (ARLA) or the National Association of Estate Agents (NAEA), requires all their members to follow a specific code. Agents who are not part of an organisation do not have the same code of conduct requirements. This helps ensure the agent is reputable.
Interviews:
Never hire a letting agent without first going through an interview process. During the interview, ask questions and take the time to get to know the agent’s methods of advertising to find tenants, the way an agent charges and their attitude. Taking extra time for an interview with the agent will allow you to determine if you are able to get along with the agent. Forgoing an interview might result in hiring a reputable agent that has an attitude or personality you dislike.
The Terms:
Always find out the terms an agent or company requires before signing any paperwork. The terms might not suit your needs or wants and it is important to find out beforehand. If any of the terms are confusing, discuss the wording with the agent and ask questions until you fully understand what the agent or company requires.
The Locality:
Always look at the areas the letting agent primarily works in. The best letting agents have an intimate understanding of the local area and will best understand the type of renters in the area. If the agent is not familiar with the neighbourhood, it is better to find a different agent. Letting agents who are well versed in the area can advertise more efficiently based on the type of tenants who are likely to look for a place to rent. For the renter, a letting agent who understands the area is better able to find something that suits your rental needs.
The Contract:
Read through the contract thoroughly before signing it. No matter how much you feel comfortable with the agent, the contract is legally binding and you need to understand all of the terms, conditions, fees and information noted in the document. Take your time and ask questions if any legal jargon or wording is confusing.
Conclusion:
Choosing a reputable letting agent might take some extra work, but you will see fast and reliable results.
Dane Cross writes on behalf of One UK, a UK based estate agents who specialise in apartments and flats in Leeds.